Important Changes to The Lodge Health Partnership Appointment System

All GP appointments for a new concern must be by telephone apart from a few conditions which the receptionists will advise on.

The doctor will discuss how to help you, and if necessary arrange a face to face appointment.

The receptionists may also advise you to have an appointment with an alternative clinician to a GP like a Pharmacist, Nurse Practitioner, Mental health worker or Physiotherapist.

For on going concerns please try and book with the same doctor even if it means waiting a little longer to aid continuity – this is more efficient for you and the GP.

There may be times when we may be at capacity and have no more appointments to offer. We may ask you to call 111, go to an urgent care centre, complete an online consultation, or call back the following day. This is for patient safety and for the welfare of our clinical staff.