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The Lodge Health Partnership

Lodge Surgery
Tel: 01727 853107
Fax: 01727 862657

Highfield Surgery
Tel: 01727 853107
Fax: 01727 862657

Redbourn Health Centre
Tel: 01582 792356
Fax: 01582 793899

Lodge Surgery
Normandy Road,
St Albans,
Herts,
AL3 5NP

Highfield Surgery
1 Jacob Court,
61 Russet Drive,
St Albans,
AL4 0AY

Redbourn Health Centre
The Health Centre,
1 Hawkes Drive,
Redbourn,
Herts,
AL3 7BL

Lodge Surgery is currently CLOSED.

Highfield Surgery is currently CLOSED.

Redbourn Health Centre is currently CLOSED.

View all opening hours

Practice Information

Latest News

View all news

Friends & Family Test

FootFall © Silicon Practice 2019

Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

Get answers to their questions
Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

Appointments	Questions	Prescriptions	Test Results
Appointment requests	Ask the doctor a question	Repeat Prescription requests	Request test results
Cancellation	Ask the Practice a question	Help with medications

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

Asthma	Diabetes	Epilepsy	Smoking
Mental health	Alcohol	Blood pressure	Contraception blood pressure

Find the forms that you need:

New Patient Registration

Change of details

Sick Notes

Give feedback to the Practice:

Feedback to the Practice

Friends and Family Test (FFT)

Get advice on common conditions:

Find Information about the services offered by your GP Practice such a travel services.
Find information about health services and health support groups in your area.
Get help from NHS Choices regarding your condition together with advice on what to do next.

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.
You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

See our Privacy Policy for more information.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.

We use Google Analytics software to track:

The pages you visit
How long you use the site
How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this sytem.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

Day	Time
Fri 20th Dec	Normal hours Last day to order repeat prescriptions
Sat 21st Dec	Normal hours
Sun 22nd Dec	CLOSED
Mon 23rd Dec	Normal hours
Tue 24th Dec	Lodge and Redbourn: Normal hours Highfield: 08:00 – 12:30
Wed 25th Dec	CLOSED
Thurs 26th Dec	CLOSED
Fri 27th Dec	Normal hours Last day to order repeat prescriptions
Sat 28th Dec	Normal hours
Sun 29th Dec	CLOSED
Mon 30th Dec	Normal hours
Tue 31st Dec	Normal hours
Wed 1st Jan	CLOSED
Thurs 2nd Jan	Normal hours

Out of hours

Please call NHS 111 for all medical advice or 999 for emergencies.

Prescriptions

Please note the last day to order prescriptions before Christmas is Friday 20th December and the last day before New Year is Friday 27th December.

The Lodge Health Partnership

Lodge Surgery is currently CLOSED.

Highfield Surgery is currently CLOSED.

Redbourn Health Centre is currently CLOSED.

Latest News

Make online requests to your GP Practice such as:

Submit self-monitoring health reviews (if requested by the doctor or nurse):

Find the forms that you need:

Give feedback to the Practice:

Get advice on common conditions:

How do I make a request to my Practice?

How do I receive the responses from the Practice?

Security of your information

Tracking users

How Digital Practice updated?

Suggestions for improvement of the Digital Practice

Links to external sites

The Lodge Health Partnership

Submit self-monitoring health reviews
(if requested by the doctor or nurse):