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Important Changes to The Lodge Health Partnership Appointment System
We are still trying to keep visits to the surgery to a minimum to keep staff and patients safe from the risks of coronavirus so a telephone triage system is operating.
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Important -
Dear Patient, Thank you for your support over the last two years through what has been a very testing time in General Practice.  The Covid 19 pandemic has thrown many challenge... Find out more
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Important -
Please be advised that SMS appointment reminders and messages from the surgery will appear from this mobile telephone number: 07903587383 on some smart phones.
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Important -
The public are being reminded by NHS England that everyone accessing or visiting healthcare settings must continue to wear a face covering and follow social distancing rules. Co... Find out more
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The Lodge Health Partnership

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Lodge Surgery
Tel: 01727 853107

Highfield Surgery
Tel: 01727 853107

Redbourn Health Centre
Tel: 01727 853107

Lodge Surgery
Normandy Road,
St Albans,
Herts,
AL3 5NP

Highfield Surgery
1 Jacob Court,
61 Russet Drive,
St Albans,
AL4 0AY

Redbourn Health Centre
The Health Centre,
1 Hawkes Drive,
Redbourn,
Herts,
AL3 7BL

Lodge Surgery is currently CLOSED.

Highfield Surgery is currently CLOSED.

Redbourn Health Centre is currently CLOSED.

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Latest News

  • Access to Healthcare Services Survey
  • Letter To Our Patients
  • Booking Covid Vaccinations for 5-11 year old children
  • Don't ignore your Cervical Screening invite
  • SMS Appointment Reminders
  • December 2021 Newsletter
  • Temporary change to sick/fit notes
  • Covid Booster Update
  • NHS Message - Help and Support Available From GP Practices
  • Flu Vaccinations Update
  • Shingles and Pneumococcal Vaccinations
  • Blood Test Restrictions Update
  • Support your surgery
  • Flu Vaccine delay
  • COVID Vaccination - All 16 and 17 Year Olds
  • NHS patients, staff and visitors must continue to wear face coverings in healthcare settings
  • Our GP Staff are Wearing Face Masks
  • Patients asked for their views on urgent care services at St Albans City Hospital
  • Shingles Clinic
  • Patient Update
  • Astra Zeneca (AZ) Vaccine Information
  • How To Access Your COVID-19 Vaccination Status
  • Delays to 2nd doses
  • Lateral Flow Tests and PCR tests
  • Urgent Covid Vaccination Update
  • COVID Vaccine Supplies
  • Book your first COVID vaccination now
  • Information for Children and Young People from NHS Hertfordshire
  • Meet Bob - COVID Vaccine Easy Read Leaflet
  • Covid Vaccine for Over 70s and Clinically Vulnerable Patients
  • Follow the Vaccination programme online
  • Physiotherapist (FCP) for Musculoskeletal Issues
  • GP Services Update
  • Vaccinations - St Albans COVID Vaccination Centre
  • Mount Vernon Cancer Services Review
  • Hertfordshire Partnership University Crisis Support
  • COVID-19 Vaccination FAQ
  • COVID-19 Update
  • COVID-19 Vaccine
  • Pharmacy Opening Times for Christmas and Bank holidays
  • Christmas and New Year Opening Hours
  • COVID-19 Advice for Adults
  • St Albans Winter Newsletter
  • Covid-19 Vaccine - Volunteers Needed!
  • Patient Access
  • Flu
  • Flu Campaign
  • Keep Active At Home
  • South West Herts Partnership Mental Health & Emotional Wellbeing Support for Children & Young People
  • Flu Vaccination for People With A Learning Disability
  • Healthy Start - Give your kids the best start in live
  • Lockdown
  • Flu Vaccines
  • Easy Read - Coronavirus
  • Type 2 diabetes - it’s time to get serious
  • Having A Test For Coronavirus
  • Combined Practice Leaflet
  • Stoptober 2020
  • NHS Test and Trace
  • New Vacancies
  • Coronavirus Q&A
  • Our Flu Clinics Are Now Fully Booked
  • Flu Vaccination
  • Staying COVID-19 Secure in 2020
  • Face Covering Exemption
  • COVID-19 Practice Transparency Notice
  • Mental Health and Safeguarding During COVID
  • Face Coverings
  • Booster Vaccines for Children During the Pandemic
  • Immunisation During the Pandemic
  • Pregnant Patients - Whooping Cough Vaccination
  • Medical Receptionist Vacancies
  • COVID 19
  • Announcement to Patients
  • Bank Holiday 25th May
  • Appointments for Pregnant Women
  • Coronavirus Bereavement Guides
  • Bank Holiday Opening Times
  • Message to our Patients
  • Coronavirus Community Leaflet
  • Caring for People At Highest Clinical Risk From Covid-19 - Q and A
  • Helpful Resources for Patients During COVID-19
  • ASTHMA RESCUE PACKS INFORMATION
  • Please do not come to the Surgery
  • Dr Ramsay's Patients
  • Stay Well This Winter
  • Patient Notice
  • We are now working collaboratively with two other local GP Practices
  • Patient Choice Policy Statement
  • PPG Survey 2019
  • PPG Newsletter February 2019
  • Redbourn Health Centre Open Evening
  • Public Meetings to update on Plans for developing Hospital sites in West Hertfordshire
  • Redbourn Health Centre Autumn 2018 Newsletter
  • Flu Jabs
  • Redbourn Health Centre Online Access Instructions
  • Extended Access
  • Our practice is collaborating with NHS Business Services Authority (NHSBSA)
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Digital Practice is a service that has been designed to make it easy for patients of this Practice to:

  • Get answers to their questions
  • Quickly access the right help and advice for their needs.

By using Digital Practice you will be able to:

Make online requests to your GP Practice such as:

Appointments Questions Prescriptions Test Results
Appointment requests Ask the doctor a question Repeat Prescription requests Request test results
Cancellation Ask the Practice a question Help with medications

Submit self-monitoring health reviews
(if requested by the doctor or nurse):

Asthma Diabetes Epilepsy Smoking
Mental health Alcohol Blood pressure Contraception blood pressure

Find the forms that you need:

New Patient Registration Change of details Sick Notes Register for online services

Give feedback to the Practice:

Feedback to the Practice Friends and Family Test (FFT)

Get advice on common conditions:

  • Find Information about the services offered by your GP Practice such a travel services.
  • Find information about health services and health support groups in your area.
  • Get help from NHS Choices regarding your condition together with advice on what to do next.

How do I make a request to my Practice?

  • To make a request to your Practice select the service that you require.
  • You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.
  • The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response.  This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

See our Privacy Policy for more information.

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We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified.

We use Google Analytics software to track:

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  • How you got to the site and what links you clicked on.

We haven’t give Google permission to share this data with anyone else.

How Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date.  The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this sytem.

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We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

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Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

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The Lodge Health Partnership

Combined Practice Leaflet

Please see our combined practice leaflet below:

  • Combined Practice Leaflet

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NHS
Phone

Lodge Surgery
Tel: 01727 853107

Highfield Surgery
Tel: 01727 853107

Redbourn Health Centre
Tel: 01727 853107

Location

Lodge Surgery
Normandy Road, St Albans, Herts, AL3 5NP

Highfield Surgery
1 Jacob Court, 61 Russet Drive, St Albans, AL4 0AY

Redbourn Health Centre
The Health Centre, 1 Hawkes Drive, Redbourn, Herts, AL3 7BL

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