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How to Request an Appointment
Key Information
For any non-urgent request, the fastest way to get help from our practice is to start the
process on our surgery website.
- You will need to fill out an online form with as much detail as possible so our team can assess your needs.
- Our online system is open on weekdays from 6am and on Sunday evenings from 6.30pm to 10pm.
- A dedicated triage GP reviews every request and we will contact you by the end of the next working day with the most appropriate next step.
What Happens Next?
If you would like to make an appointment, click the button below.
CLICK HERE TO REQUEST AN APPOINTMENT
After you submit the online form, your request is sent directly to the practice and reviewed by an dedicated triage GP.
We aim to contact you within a few hours, but always by the end of the next working day at the latest. Based on the information you provide, our team will decide on the most appropriate next step for you.
This could be:
- A text message with a link to book an appointment.
- A phone call from a clinician.
- Advice to see a local pharmacist.
- A direct prescription sent to your pharmacy.
If you are unable to use the online form, please call the surgery and our reception team will be happy to assist you.
When to Contact Us
This online service is for non-urgent medical or administrative requests only. If you have an urgent medical problem that cannot wait until the next working day, please call the surgery directly. For life-threatening emergencies, call 999.
Providing NHS Services
Telephone: 01727 853107