Reception and enquiries

Reception and enquiries

How can we help you?

Getting help with

Keep us updated

About appointments

Register as a new patient

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can call 111, or visit your nearest Minor Injury Unit or Urgent Care Centre:

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

For advice on healthy living, please refer to the Health and Care Video Library.

Consulting room

Consulting room

How can we help you?

For Forms, Medicals, Test results and Certificates please visit Reception

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review Clinic.

Speak to someone now – Call NHS 111.

Call 111

Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles. 111
Get fast help from a Pharmacist with minor cuts, sprains, aches, colds, headaches, rashes, cystitis etc.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
Find your nearest pharmacy
See a Nurse about minor illnesses, asthma, COPD, diabetes monitoring, vaccinations, sexual health, contraception, blood pressure, etc.

Contact a Nurse

Ask the Nurse a question online
Book an appointment on the phone
Lodge Surgery 01727 853107
or
Highfield Surgery 01727 853107
or
Redbourn Health Centre 01727 853107
Get medical advice and treatment from a Doctor.

Contact a Doctor

Consult with your doctor online
Book an appointment online
Book an appointment on the phone
Lodge Surgery 01727 853107
or
Highfield Surgery 01727 853107
or
Redbourn Health Centre 01727 853107

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

How To Access Your COVID-19 Vaccination Status

Astra Zeneca (AZ) Vaccine Information

Boosters

We are now offering Covid boosters to eligible patients- at least 6 months since your second doe. You will receive a text message invite from the surgery . Please click to book your appointment. If you do not have a smart phone we will telephone you or please feel free to contact us to book. Appointments currently are on Tuesday, Wednesday and Thursday afternoons and all day Saturday- all appointments are at The Lodge Surgery- this is our vaccination site. Please arrive on time, wearing a mask and on your own unless you need support. If you are able to walk or park a little way away and then walk we would appreciate it as the car park at The Lodge is very small. If you are eligible to have a flu vaccine then we will offer this at the same time.

If you need a primary or secondary or third primary Covid vaccination- you may book into these clinics too even if you have not had a recent invitation- please contact the surgery using the website dashboard to arrange this. /navigator/ask-the-reception-a-question/

To check if you are eligible and for more information, visit www.nhs.uk/coronavirus-booster-vaccine You will be invited by the surgery to make an appointment.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Coronavirus Q and A

Lateral Flow Tests and PCR tests

Long Covid

If you have ongoing symptoms of COVID-19 after 4 weeks from infection please visit: www.yourcovidrecovery.nhs.uk or speak to our social prescriber.

If you have been experiencing signs and symptoms of COVID-19 for more than 12 weeks, please contact the practice to make a telephone appointment with your GP who will assess whether a referral will be beneficial for you.

Advice for patients with pre-existing conditions

Easy Read Information

Videos

Free Rapid Lateral Flow Test

Advice for Vulnerable Patients

Advice and help zone

Advice and help zone

Let’s see what we can do…

Asthma

The Lodge Health Partnership is committed to reducing our impact on climate change

Ventolin (a specific brand of Salbutamol inhaler) is a particularly large volume inhaler which contains lots of propellant (a greenhouse gas). Changing from this to an alternative brand which contains the same drug Salbutamol, such as Salamol, means a lot less of the harmful propellant is released into the environment.

You may notice that the name of your inhaler has changed to Salamol when you next request your Ventolin prescription. This is still the same medicine and the same type of inhaler, although is better for our planet.

Further steps that we can take together to help the environment by tackling those inhalers that harm our environment will be discussed at your next Asthma Review appointment.

I would also like to take this opportunity to encourage you to return used inhalers to your pharmacy for disposal, and not to put in your waste bin which goes to landfill.

Thank you for caring.

For more information, please visit www.greeninhaler.org.

Bereavement

Bereavement Visiting Group for Redbourn

As we approach November each year, our minds naturally turn to remembering those who had died and whose loss we still feel, whether it was many years ago or recently. Find out more

Cancer

Macmillan

From the moment you’re diagnosed, through your treatment and beyond, Macmillan are right there with you, offering emotional, physical and financial support.

Website: www.macmillan.org.uk

East of England Cancer Alliance (FAQ)

Cancer Alliances bring together clinical and other senior leaders in the health sector, as well as patients and members of the local community, across a defined geography to plan for and lead the delivery of the Independent Cancer Taskforce’s ambitions and reduce variation in outcomes and improve access to high quality, evidence-based interventions across whole care pathway.

Website: www.canceralliance.co.uk

Cancer Research UK

Together we will beat cancer.

Website: www.cancerresearchuk.org

Cancer Care Maps

Search the Cancer Care Map for cancer support services in your area.

Website: www.cancercaremap.org

Cardiac Health

Hertbeats

Hertbeats is a Cardiac Support Group formed to provide practical advice, information and help to cardiac patients and their families within the St. Albans, Harpenden, Welwyn Garden City and Hatfield areas. Find out more

Cardiac Rehabilitation Service

The Community Cardiac Rehabilitation Service (West Hertfordshire) provides a comprehensive package of care to patients with coronary heart disease and heart failure. It supports people to confidently return to their chosen lifestyle and activities and reduce their risk factors for a further cardiac event. Find out more

Carers

Rennie Grove Hospice Care

Rennie Grove Hospice Care is a charity providing care and support for patients diagnosed with cancer and other life-limiting illness and their families. Find out more

Carers in Herts

A local, independent organisation offering support and signposting for carers. Find out more

Your Guide to Care and Support

If you look after someone with an illness or disability, whether that person is young or old, or a relative, partner, child or friend who lives with you or not, you are a carer. Visit NHS Choices

Carers' Breaks and Respite Care

Find out more

Giving Someone Power of Attorney

Find out more

Babble

Babble is an online community for young carers, a space for friendship, support,
advice and fun. Find out more

Youth Talk

Youth Talk is committed to helping and supporting young people in the District of St Albans. Find out more

Register a Carer

Find out more

Child Health

See the NHS Vaccination Schedule

Slapped Cheek Syndrome

Slapped cheek syndrome is a viral infection that’s most common in children, It usually causes a bright red rash to develop on the cheeks. Find out more

Fever in Children

A fever is a high temperature. As a general rule, in children, a temperature of over 37.5C (99.5F) is a fever. Find out more

Chicken Pox

Chickenpox is a mild and common childhood illness that most children catch at some point. Find out more

Hand Foot and Mouth Disease

Hand, foot and mouth disease is a viral infection that can affect young children. Find out more

Headlice

Head lice are tiny insects that live in human hair. They’re particularly common in children. Find out more

Further information

From warts and measles to chickenpox and tonsillitis, find out how to recognise some of the most common childhood conditions NHS Choices – Childhood Illness

Alban Way Children's Centres

We are a friendly and approachable bunch here at The Alban Way Children’s Centres. Our aim is to be a first port of call for you and your family. Visit the website

St Albans Children's Centre

Helping children in Hertsmere and beyond reach their full potential by offering a network of quality services which are accessible, affordable and enjoyable for children and those who care for them. Find out more

CAHMS

Please view the CAHMS newsletter below:

Dental Care

Herts Urgent Dental Care

Find out what to do when your dental surgery is closed and you have an urgent dental problem. Visit the website

Drugs and Alcohol

Spectrum

Spectrum are a social care and health charity that supports and enables people to change their lives for the better and achieve positive and life-affirming goals. Find out more

The Living Room

Breaking the cycle of addiction. Find out more

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.0300 123 6600 Talk online

Find a Local Alcoholics Anonymous Meeting

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.0300 123 1110

Further information

For more information about the benefits of drinking less, top tips and more visit NHS Choices – Drinking and Alcohol
Alternatively, for more information on how drug misuse can be harmful to your health visit NHS Choices – The Effects of Drugs

Flu Vaccine

Flu and the Flu Vaccine – NHS Choices

Children’s Flu Vaccine – NHS Choices

Flu Vaccine FAQ’s – NHS Choices

Healthy Living

Healthy Living Pack

Download our pack for top tips on leading a healthy lifestyle

Hertfordshire Health Walks

A full programme of walks across St Albans District including St Albans, Harpenden, Wheathampstead, Sandridge and Bricket Wood. Visit the website

Patient

Patient Leaflets with advice and information. Find out more

Health in Herts

Find out about Health in Herts

Health and Care Videos

Their aim is to use short and simple videos to help you and the people you care for.

Website: healthandcarevideos.uk

Healthwatch Hertfordshire

Healthwatch Hertfordshire is the independent consumer voice for health and social care in Hertfordshire.

Website: www.healthwatchhertfordshire.co.uk

Homeless Help

StreetLink - the rough sleeping reporting project

StreetLink enables the public to alert local authorities in England about rough sleepers in their area. Visit the website

Open Door Homelessness Service

The Open Door Homelessness Service is a night shelter and daytime drop-in for vulnerable people in St Albans. Find out more

Centre 33

Helping homeless people in St Albans. Visit the website

Emmaus

Emmaus St Albans is a homelessness charity providing up to 33 formerly homeless people with a safe home environment and the opportunity to work. Find out more

Local Hospitals

West Hertfordshire Hospitals

Find out more

East and North Hertfordshire Hospitals

Find out more

Mount Vernon Cancer Centre

Find out more

Maternity

Planning your Pregnancy

If you’re planning on getting pregnant, you can improve your chances of conceiving and having a successful pregnancy. Follow these steps

Antenatal Care

Calculate your Due Date

Your Antenatal Appointments Explained

Find Maternity Services Near you

Postnatal Care

You will be very busy looking after your baby, but remember to go for your postnatal check with your GP at around six to eight weeks after the birth. Please make an appointment with a doctor close to when your baby will be 8 weeks old in order that the doctor can do a postnatal check and a growth and development check of you baby.

Your postnatal check

Further information

Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here – NHS Choices – Your Pregnancy & Baby Guide

Our Antenatal Clinics

Antenatal clinic times at Lodge and Highfield Surgeries:
Lodge Surgery
Wednesday 2.00pm – 5.00pm

Highfield Surgery
Thursday 9.30am – 12.00pm

Antenatal Care Schedule

Find out more

Mental Health

Samaritans

If something is troubling you, call Samaritans free, 24 hours a day 365 days a year.116 123 Find out more

Mind

Information and Support for all mental health issues. Mind Infoline 0300 123 3393 Find out more

Rethink

Help, information and support for all those affected by mental illness. Find out more

Find a Local Mental Health Services

Further information

For more information about mental health, ways to cope with it and more visit

NHS Choices – Mental Health

One You – Feeling Stressed?

Hertfordshire Partnership

We provide mental health and learning disabilities inpatient care and treatment in the community for young people, adults and older people in Hertfordshire. Find out more

Youth Talk

Youth Talk is committed to helping and supporting young people in the District of St Albans. Find out more

Spot The Signs and Save a Life

NHS Service Launches Free Dealing with Depression Webinar

The Improving Access to Psychological Therapies (IAPT) primary care mental health service in Hertfordshire and Mid Essex have launched a new innovative free online webinar to support residents dealing with low mood and depression.

Find out More

Sexual Health

Family Planning Association

They are a sexual health charity. They give straightforward information and support on sexual health, sex and relationships to everyone in the UK. Find out more

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year. Get advice now

Find a Local Sexual Health Clinic

Sexual Health Help Line

The Family Planning Association Sexual health help line can give you confidential information and advice 0845 122 8690

Further information

For more information about Sexual Health topics including a contraception guide visit NHS Choices – Sexual Health

Sexual Health Hertfordshire

All services are free and confidential to everyone regardless of age or gender. Find a local clinic.

Find a local LGBTQ clinic.

LGBTQ* Clinic

The LGBTQ* Clinic offers non-judgemental holistic sexual health care across a full
range of sexual health services designed to meet the specific needs of the
LGBTQ* community. Find out more

St Albans Sexual Health Clinic

The clinic offers all methods of contraception, screening, diagnosis and treatment of sexually transmitted infections, evening walk-in clinic for the under 25s, condom provision and GUM services. Find out more

Stop Smoking

Find Local Stop Smoking Services

Get Support Now

Choose from an app, Quit Kit, email, SMS and face-to-face guidance. Sign up now

Further information

For more information about the benefits of stopping smoking, top tips and more visit

NHS Choices – Stop Smoking

One You – Thinking of quitting?

Vaccinations

Vaccination Information

Pneumococcal vaccination – NHS Choices

Shingles vaccination – NHS Choices

Women's Health

Balance

Change is inevitable – how you handle it isn’t. Did you know that headaches, joint pains, trouble sleeping, hair loss and dry skin are all symptoms of the perimenopause? Please view the below poster for further information.

Weight Management

Weight Watchers

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle. Find out more

Want to get more active

Get help and advice from NHS Choices including 10 Minute workouts, 12 week fitness plan, running & cycling for beginners and much more. Get help now

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight. Find out more

Get started on the nhs 12 Week Weight Loss Plan

The plan is designed to help you lose weight and keep it off. Get started now

Am I a Healthy Weight

Calculation your BMI using this NHS Choices Tools

Further information

For more information about the benefits of losing weight, top tips and more visit

NHS Choices – Weight Loss

One You – How healthy is your food?

One You – How much have you moved today?

Local Urgent Care Services

QEII Urgent Care Centre

Address: The New QEII Hospital, Howlands, Welwyn Garden City Herts AL7 4HQ

Opening Hours: 24 hours a day

Times for X-rays:  08:00-23:00

Walk-ins: 08:00-22:00, including suspected fractured / broken bones and head injuries

Telephone: 0143 831 4333

St Albans City Hospital Minor Injuries Unit

Address: Waverley Road , St. Albans, Hertfordshire, AL3 5PN

Opening hours: 09:00-20:00

Telephone: 0172 786 6122

Hemel Hempstead Hospital Urgent Treatment Centre

Address: Ground Floor, Jubilee Wing, Hemel Hempstead Hospital, Hillfield Road, Hemel Hempstead Herts HP1 4AD

Opening Hours: 08:00-22:00

Telephone: 0144 448 7452

Watford General Hospital

Address: Level 1, PMOK Block, Watford General Hospital, Vicarage Road Watford Herts WD18 0HB

Opening hours: 24 hours

Urgent Treatment Centre Opening Hours: 08:00-14:00

Telephone: 0192 321 7758 or 0192 321 7759

Health Review and Assessment Clinic

Health Review and Assessment Clinic

Here we can help you monitor your condition

Long term conditions

Health Review

More than one condition?

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Prescriptions

Local Pharmacies

Administration office

Administration office

How can we help you?

Getting help with

Keep us updated

How are we doing?

Register as a new patient

Can’t find what you’re looking for?