Our Mission & Values

 

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Our Promise to You

Our official mission at The Lodge Health Partnership is 'to provide our patients with high quality, accessible care in a safe, responsive and courteous manner.' To deliver on this promise, our entire team is committed to four key values that guide our work every day:

  • Quality: We are dedicated to providing the highest standard of care and are always learning from our experiences to constantly improve.
  • A Helpful and Empathetic Attitude: We promise to treat everyone with respect and kindness to create a positive environment.
  • Making It Easier: We are committed to making your journey with us and the wider NHS as simple and clear as possible.
  • Communication: We believe in being open and clear with you, and we champion positive teamwork behind the scenes to ensure your care is seamless.
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What This Means For You

These values are the foundation of everything we do at our practice.

They are the principles we bring to work every day to be a practice you can trust, with your health and wellbeing at the heart of our work.

When to Contact Us

We believe in being open and adaptable with you, our patients. If you have any questions or feedback about the care you have received, please let us know.

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